Occuplus, a product of Revolve Realty Real Estate LLP ("Occuplus", "we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy ("Policy") applies to visitors of our websites, mobile applications, and users of our CRM platform and related services (collectively referred to as the "Service").
This Policy explains how Occuplus collects, uses, shares, and protects personal information that you provide while using our Services. It also describes your rights and choices regarding access to, correction of, and control over your personal information.
By accessing or using our Services, you agree to the terms of this Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us at contact@occuplus.in
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors to the Occuplus website
- Users who create accounts on Occuplus
- Businesses and individuals using our CRM platform
- Data processed within the Occuplus ecosystem
This Policy does not apply to third-party websites, applications, or services that may be linked from our platform. Occuplus is not responsible for the privacy practices of such external services.
2. Information We Collect
2.1 Information You Provide Directly
When you use Occuplus, we collect information necessary to provide and operate our Services. This includes information you voluntarily provide when:
- Creating an account
- Subscribing to a plan
- Contacting customer support
- Using features of the CRM platform
Such information may include:
- Name
- Email address
- Phone number
- Company name
- Business details
- Billing information
- Payment details
- Any other information required to maintain your account
2.2 Customer Data
As a CRM platform, Occuplus allows users to upload, store, and manage information related to their own customers and business contacts. This may include names, phone numbers, email addresses, property details, communication history, notes, and other business-related data ("Customer Data").
Occuplus processes Customer Data strictly on behalf of its users and solely for the purpose of providing the Service. Users remain fully responsible for the legality, accuracy, and integrity of the data they upload.
2.3 Automatically Collected Information
In addition to information that you provide directly, we may automatically collect certain technical and usage-related data when you access our website or platform. This may include your IP address, device information, browser type, operating system, log files, access times, pages viewed, and general usage behavior. This information is collected to ensure platform security, improve performance, diagnose technical issues, and enhance user experience.
2.4 Cookies and Tracking Technologies
We use cookies and similar technologies to operate our platform effectively. Cookies help us remember user preferences, maintain login sessions, analyze usage patterns, and improve overall functionality.
You may choose to disable cookies through your browser settings; however, doing so may limit certain features of the Service.
2.5 Mobile Application Data
When you download and use our mobile applications, we may collect:
- Device type
- Operating system version
- Device identifiers
- Usage analytics
- Performance data
We may send push notifications to update you about important events or promotions. You may disable such notifications at any time through your device settings.
Mobile analytics tools may be used to understand application performance and usage trends. This data is not linked to personally identifiable information unless explicitly provided by you.
3. How We Use Your Information
Occuplus uses collected information to:
- Provide, operate, and maintain the Service
- Manage user accounts
- Process subscriptions and payments
- Communicate service updates
- Provide customer support
- Improve platform functionality
- Prevent fraud and misuse
- Ensure platform security
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Third-Party Service Providers
To deliver our Services efficiently, Occuplus may engage trusted third-party providers for:
- Cloud hosting
- Data storage
- Email and SMS delivery
- Payment processing
- Analytics
- Customer support tools
These providers are permitted to access information only as necessary to perform services on our behalf and are bound by confidentiality and data protection obligations.
Occuplus may utilize third-party software and infrastructure to deliver platform functionality. Such providers act only as data processors and do not have independent rights over your information.
5. Advertising
We may partner with third-party advertising networks to display advertisements on our website or on external platforms. These partners may use cookies or similar technologies to provide targeted advertisements based on your interests, subject to applicable consent requirements.
6. Data Security
Occuplus implements industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. Sensitive information such as payment details and login credentials is protected using encryption technologies such as Secure Socket Layer (SSL).
While we take all reasonable precautions to safeguard your data, no online system can be guaranteed to be completely secure. Any transmission of data to our platform is done at your own risk.
7. Data Retention
We retain personal data only for as long as necessary to provide the Services and comply with legal obligations.
- Account information is retained while your account is active
- Customer Data is retained based on your continued use of the platform
- Upon account deletion, we will take reasonable steps to remove your data, subject to legal or regulatory requirements
8. Access, Corrections, and Updates
You have the right to access, update, or modify your personal information at any time through your account settings or by contacting us at support@occuplus.in
We will make reasonable efforts to respond to such requests promptly and within applicable legal timelines.
9. Children's Privacy
Occuplus does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been provided, we will take steps to delete it promptly.
10. Location Data Usage
Certain features of our mobile application may require access to device location data to facilitate and manage site visits effectively.
Location data, including latitude and longitude, may be collected solely for the purpose of verifying and coordinating real estate site visits. This data is used only for operational purposes within the platform and is protected using appropriate security measures.
Users may disable location permissions at any time through device settings.
11. Communication and Consent
When you submit your contact information on our website or platform, we may use it to respond to your inquiries and to communicate with you regarding our products and services.
By providing your contact details, you consent to being contacted via call, SMS, email, or WhatsApp regarding service updates, promotions, and offers, even if your number is registered under Do Not Disturb (DND) regulations.
You may opt out of promotional communications at any time by following the unsubscribe instructions in such communications or by contacting us directly.
12. Compliance and User Responsibilities
Users of Occuplus Services agree that:
- All communications sent using the platform will comply with applicable Indian laws and TRAI/DOT regulations
- Content transmitted will not be unlawful, defamatory, obscene, or misleading
- Users are solely responsible for ensuring legal compliance of messages and communications sent using the platform
- Occuplus shall not be liable for misuse of communication features by users
13. Third-Party Links
Our platform may contain links to external websites or services. Occuplus is not responsible for the privacy practices or content of such third-party platforms. Users are encouraged to review their respective privacy policies.
14. Changes to This Privacy Policy
Occuplus reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of the Service constitutes acceptance of the updated Policy.
15. Grievance Officer
In compliance with Indian laws and regulations, any grievances related to this Privacy Policy may be addressed to:
16. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact: